Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@ipurchased.co.uk. Please note that returns will need to be sent to the following address: Rothwell Street Bolton BL3 6SG
If your return is accepted, you're responsible for return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ipurchased.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ipurchased.co.uk.
More about Delivery, Refund and Return policy
There is no return; no refund after sale on all used items. Whatever reasons
I’m not responsible for any mistakes arising from purchases, and prices are fixed. These are my items and my terms of sale - if you are not happy with my terms and conditions, prices, please take your custom elsewhere.
All Pictures shown are for illustration purpose only. Actual product may vary due to product enhancement and may not be an exact representation of the product"
Please confirm with me before purchased,
Please read the entire description fully; check all numbers, pictures, item conditions, and prices. If you have any doubts or questions please ask me before making any purchase. There is no return; no refund after sale on all used items. Whatever reasons
I’m not responsible for any mistakes arising from purchases, and prices are fixed. These are my items and my terms of sale - if you are not happy with my terms and conditions, prices, please take your custom elsewhere.
Used, second hand items won't come with any guarantees or warranties as sold under B2B sale not for B2C. Don’t buy to try. Electronic items handled or used incorrectly can be dangerous and damaged easily. If you are not sure, contact me before buying and I will do my best to help you.
If you are going to buy from my listing, it means you have accepted my listed price and terms. There is no return, no refund. If a return is opened I will deduct postage plus a 50% restock fee. No excuses will be accepted for damaged products. Do not buy if you are not happy with my listed price, terms and conditions mentioned here.
All my items for only B2B not B2C and B2B sold/Bids are legally binding. There are no rights of comeback, guarantee, refund or return, no matter what the reason. Please do not buy or bid unless you have viewed to your satisfaction prior. All sales are regarded as “used B2B” Not “Retail or B2C home customers” and so are not afforded protection under the “Consumer Protection Act” and other laws.
My working hours: Monday to Friday, 10:00 am to 4:30 pm British time.
Postage cut off time 08:00am (08:00 hour) UK.
Special Note for International Buyers:
International Postage can take 45 to 60 days, sometimes even more, and buyers are responsible for paying customs tax in their own country, as we aren’t charged such things in UK. Please check taxes custom duty with your countries custom offices. Thanks